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Sapporo Design Company
Room 506, Asahi Plaza Kairakuen, North 6 West 6, 2-1, North Ward, Sapporo
Hours: 7:00-24:00 TEL/FAX +81-11-768-8116
CEO: Glen Charles Rowell
32 Online (オンライン中(22ゲスト Guests 10検索ボート Bots, )

Accreditation / Promotions

Japanese/English

All displays or publications of the Deliverables shall bear accreditation and/or copyright notice in Designer’s name in the form, size and location as incorporated by Designer in the Deliverables, or as otherwise directed by Designer. The designer retains the right to reproduce, publish and display the Deliverables in the designer’s portfolios and websites, and in galleries, design periodicals and other media or exhibits for the purposes of recognition of creative excellence or professional advancement, and to be credited with authorship of the Deliverables in connection with such uses. Either party, subject to the other’s reasonable approval, may describe its role in relation to the Project and, if applicable, the services provided to the other party on its website and in other promotional materials, and, if not expressly objected to, include a link to the other party’s website.

Websites and Logos


How buying items works

This section will help you understand what you are buying when you purchase an item and how that transaction takes place from A4JP.

What you’re buying:

  1. License: When you buy an item, you acquire the right to use that item; You are not actually acquiring the item itself. What you get includes a license directly from the author to use that item. Items are subject to specific terms of use, and these terms are the ‘license’ that we set on A4JP. Different license types are available for you to choose when you have selected an item. You will need to think about the way you want to use the item so that you can pick the right license to allow that use. It is your responsibility to choose the correct license for your requirements.

Websites


Q. Should I pay for a web server and domain (URL) by myself?

A. Please do not pay for a domain or URL without checking with us first. If you pay for a very cheap server there may not be telephone support, or it may not be compatible with your website depending on the coding or features that need to be used.


Q. I got a simple website from you but now I want to add my own URL it to. How do I do this?

A. If you plan to purchase your own URL make sure you can set up URL masking. URL masking allows you to change the address of the current website you have to another address. Redirects will point you to the right folder but they will show the original URL.


Q. I want to move my site to my own server, how can I do that?   

A. If your site was set up on a dedicated server (Type B) then you need to mirror the files and database. If we have to move the files for you, that will be charged at 3,000 yen per hour. If your discount site (Type A) is on our server you can of course copy the content and all your images but not the underlying system we use.


Q. How much does it cost to set up my own URL address?
www.Your-URL-Name-Here.com

A. Depending on the URL address you want, it can cost anywhere from about 1,000 yen to 5,000 yen with an initial set up fee or about 2,000 yen. Some popular URLs are also auctioned so there is not really a fixed price in this case but it just depends on the popularity of the URL.


Q. My website is finished but why do I have to pay for a copy of my site?

A. If the money you paid was for design/programming time (Type A), the money may not be enough to cover the charges of extra services after the work has been completed. All money paid is for design/programming time unless stated in writing by Glen Charles Rowell (A4JP). If the money you have paid covers the time needed to copy and backup files as requested it will be done.


Q. Can I buy my own website parts from other companies?

A. Yes, but we may not be able to support other programmers’ systems.


Q. What happens if I have a website with another designer on their server and I want to move it?

A. Just a few things to note. If the other designer doesn’t give us the data we need like server and DSN info it can be difficult. Also when you move the URL to a new server your email may be offline for 24 to 48 hours. You may also have to backup your data like download emails through Thunderbird or another program that can make copies of the emails.


Q. I’m not receiving emails after the DNS transfer has begun. What can I do?

A. If you didn’t tell us what type of email you are using before work begins and your email is linked to your site, you might have to wait 24 to 48 hours.


Q. My email isn’t working after a DNS transfer. What can I do?

A. We might have to add MX records to your server so the email can connect to your site. After the records are added it takes about an hour for the connection.

New Year’s Cards


Q. Can you make one-off New Year’s Cards?

A. Yes. We enjoy making original cards, and can custom make something special for you, your family or friends.

Audio


Q. How much does it cost to remove noise from an audio file?

A. The minimum charge is 2,500 yen but it depends on how long the file is and what noise needs to be removed.

* It it easier to remove noise if there are gaps between when a person is speaking or not.
* It is also easier to remove noise if the sound you want to remove is a lot higher or lower frequency than the sound you want to keep.

Architectural Models


Q. How much does it cost for an architectural foam-core model of a house?

A. It depends on how big the model is, because we need need to buy materials. If you show us your plans and we know the size of the model we can give you a quote.

Files We Work With


Q. Can you make and edit PDF files? Also can you make Adobe Illustrator, Photoshop, and GIMP files I can work with?

A. Yes. There is a list of some of the types of files we work with below. If your file is not listed here please contact us to see if.

File extensions: Adobe Photoshop PSD, Adobe Illustrator AI, .7ZIP, .DOC, .DOCM, .DOCX, .DOT, .DOTM, .DOTX, .DWG, .DXF, .EPS, .FLA, .GIF, .HTM, .HTML, .JPG, .MP3, .MHT, .MHTML, .ODT, .PDF, .PHP, .PNG, .RAR, .RTF, .SWF, .TXT, .WAV, .WMF, .WPS, .XLS, .XML, .XPS, .ZIP, etc…


Q. Can you make DWG files?

A. Yes, we can make DWG files. Also DXF files that are compatible with most systems.

Files Backup Service


Do you still have 3.25 inch floppies or Zip Disks that you want to backup?
We can backup your files onto CDs, DVDs, Blu-ray Discs, etc… Or we can email and/or send you the files from a download service if you like.
* Please note, we do not make backup copies of rental CDs, DVDs or Blu-ray disks.


How the Files are Saved, Delivered or Sent


Files can be saved to Blu-ray discs, DVDs, CDs or memory sticks. Also 3.25″ floppy disks or zip disks as a special service. We can also email files directly to you depending on the size, or send a link so you can download the file or files.

Blu-ray Closeup 0.32um

Blu-ray

DVD Disc 0.74um

DVD

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